Supporting rESEARCH

The Need for Interpersonal Skills Training

Live Person:

Digital Lives of Millennials & Gen Z 2017 (Study of 3200 - 18 - 34 year olds)

74.4% UK of 18 - 34 yr olds interact with each other digitally more than they do face-to-face

 

https://liveperson.docsend.com/view/tm8j45m

 

Inkling:

Millennial Report 2017

High Schoolers are the most likely group to feel social networks are replacing face-to-face time with their friends (37% vs. 29% average)

 

https://static1.squarespace.com/static/566824117086d7d425e48806/t/59142a16b3db2bf6a04dd55a/1494493733257/Inkling+Millennials+Report+-+You+Don%27t+Even+Know+Me.pdf

 

Ofcom:

Communications Market Report 2016 (Study of 2025 adults & 500 teenagers)

8 hrs 45 mins per day online = more than sleeping

40% 'smart snubbed' once a week! (ignored by someone too engrossed in phone)

 

https://www.ofcom.org.uk/research-and-data/multi-sector-research/cmr/cmr16

 

CBI/Person Skills Survey 2017

1/4 of employees not happy with graduate applicants' communication skills.

 

http://www.cbi.org.uk/index.cfm/_api/render/file/?method=inline&fileID=DB1A9FE5-5459-4AA2-8B44798DD5B15E77

 

Hay Group:

Millennial Survey 2016

80 percent of employers are having trouble locating graduates with “soft skills” to balance their other assets: technical skills and a good education.

Human resources directors: 83 percent said graduates who couldn’t come up to speed quickly on the job and develop emotional and social skills would not become “high performers.”

HR Directors - 82% believe that emotional and social skills are harder to find than technical abilities.

 

https://www.benefitspro.com/2016/04/13/poor-communication-skills-hinder-millennials-in-wo/

 

The Deloitte Millennial Survey 2018

(10,455 millennials + 1,844 Gen Z) Millennials feel unprepared for Industry 4.0 & see 'soft skills' as increasingly necessary Only 26% of millennials feel their organization is helping them develop interpersonal skills.

Improving interpersonal skills was No.1 when millennials were asked what will define success.

43% percent of millennials envision leaving their jobs within two years; only 28 percent seek to stay beyond five years. The 15-point gap is up from seven points last year. Employed Gen Z respondents express even less loyalty, with 61 % saying they would leave within two years if given the choice.

 

https://www2.deloitte.com/global/en/pages/about-deloitte/articles/millennialsurvey.html#